{"id":30995,"date":"2026-05-23T14:05:15","date_gmt":"2026-05-23T12:05:15","guid":{"rendered":"https:\/\/lam.unisg.ch\/?post_type=module&#038;p=30995"},"modified":"2026-05-23T14:05:35","modified_gmt":"2026-05-23T12:05:35","slug":"customer-orientation-business-development-2028","status":"publish","type":"module","link":"https:\/\/lam.unisg.ch\/en\/module\/customer-orientation-business-development-2028","title":{"rendered":"Customer Orientation und Business Development"},"content":{"rendered":"<p>Why are customer orientation and customer focus relevant to legal departments, law firms and all the legal service providers? How can a service provider be consistently aligned with market and customer requirements? What specialities do legal service providers have to take into consideration? In this module, participants will learn how general conditions can be integrated into the design of their services. They will learn to convince clients of themselves and their services, to win them over \u2013 and satisfy existing customers permanently.<\/p>\n<p><span lang=\"en-US\">The module is offered on-site.<span data-ogsc=\"black\">\u00a0Subject to change<\/span>.<\/span><\/p>\n<p><strong>This module is intended exclusively for lawyers.<\/strong><\/p>\n","protected":false},"template":"","class_list":["post-30995","module","type-module","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"One-week HSG module on customer orientation and business development. 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